Refund Policy

Last Updated: 20.02.2025

1. Returns & Refunds Overview

At [Your Business Name], we want you to be happy with your purchase! If you are not satisfied with your order, you may request a return within 14 days of receiving it.

2. Eligibility for Returns

We accept returns if:
✔ The item is unused, unworn, and in its original packaging.
✔ You request a return within 14 days of receiving the item.
✔ You provide proof of purchase (order number or receipt).

Non-Returnable Items:

Custom-made or personalized items
Digital products or downloads
Items marked as "final sale"

3. Refund Process

Contact Us: Email baukur14@gnail.com within 14 days of receiving your order.
Return the Item: Ship the item back to us at Byggðavegur 84, 600 Akureyri (customers are responsible for return shipping costs).
Receive Your Refund: Once we inspect the item, we will process a refund to your original payment method.

4. Exchanges

Need a different size or design? We offer exchanges under the same conditions as returns. Let us know what you need, and we’ll arrange an exchange if possible.

5. Late or Missing Refunds

If you haven’t received your refund yet:

Check your bank account again.
Contact your credit card provider—processing time may vary.
If you've done this and still haven’t received a refund, contact us at baukur14@gmail.com.

6. Contact Us

If you have any questions about our Refund Policy, please reach out to:
Email: baukur14@gmail.com